Speaking

Stories from the bench, lessons for the boardroom.

Susan speaks nationally and internationally on what actually moves a laboratory — told through four decades of real events, not theory. Audience leaves with practical ideas they can implement.

Topics

What she speaks on.

Laboratory management & operations Running the whole engine — quality, budgets, throughput, and the daily decisions that separate steadily improving and growing labs from struggling ones. Keynote · Workshop

Efficiency and the automated lab What automation, middleware, and autovalidation can really deliver — and the adoption mistakes that quietly cancel the benefit. Keynote · Panel

Leading through staffing shortages On-the-job training, cross-training, and retention — how to keep a lab fully functional when the hiring pool isn't. Workshop

Growing into leadership The stories behind the book — openness, curiosity, authority, and influence, for anyone stepping from the bench into leading people. Keynote

Susan Dawson teaching technologists at an analyzer screen

On stage

Practitioner first, speaker second.

Every talk is built from experiences that actually happened in her laboratories — the automation implementation and go-live that involved everyone, the training program built to last, the supervisor who grew into a director. Susan has presented best practices to national and international audiences and enjoys exchanging ideas with every person in the room.

FormatsKeynote · Half-day workshop · Panel · Virtual

AudiencesLab leadership · Associations · Manufacturers

Based inChicago — travels worldwide

Invite Susan to speak

Stories from the bench, lessons for the boardroom.

What she speaks on.

Practitioner first, speaker second.

Planning an event? Tell her about it.